Emotional intelligence is a critical skill to look for in employees, as it enables them to be better communicators and team players by getting a better grasp of their own and their co-workers’ emotions. If properly managed, hires with high emotional intelligence can become great and inspiring leaders for the rest of the team, leading to increased productivity and overall better morale. Unfortunately, many businesses still don't seem to see the need for including emotional intelligence as part of their hiring criteria. The result is an efficient group of workers who may lack the soul a company needs to connect to customers.

In this Forbes Human Resources Council article, Jay Polaki, HR Geckos' Founder and CEO, shares how emotional intelligence bolsters business results.

Empathetic leadership boosts business results. In 2020, high EQ is the primary enabler of both individual and organizational performance. Leaders who lead with empathy are better able to create a positive climate so people can do their best work. Diversity, equity and inclusion initiatives will be more fruitful as new hires with high EQ add value to the diverse backgrounds and cultures that already exist in our organizations.

Learn more from Jay and her fellow Forbes Human Resources Council members on how emotional intelligence can help businesses make a more significant impact and why it's so essential for potential hires.

To read the full article, click here.